Today: Friday, November 16, 2018

Peugeot Citroen Retail UK was fined

Mehshekan: Peugeot Citroen Retail UK has been fined £5,000 after Robins and Day’s Gateshead Peugeot failed to declare a used car was previously a Europcar rental vehicle.

 

According to Am Online, The case, which could be the fore-runner of thousands of similar claims, follows official warnings by the ASA over description of former fleet and rental cars as having had “one previous owner”, a customer of the dealership on Bensham Road, Gateshead, contacted Gateshead Council Trading Standards after he discovered that the car had been used by the international car hire firm.

 

According to information gathered by trading standards officials, the car had been bought in January 2017 for around £10,000, and within a matter of days its new owner encountered issues with the vehicle.

After noticing a burning smell in the car he returned it to the dealership, only to be told that the clutch needed replacement.

Gateshead Council said in a statement: “He was then told that he would need to cover the majority of the costs for the replacement - approximately £650 - himself as the dealership felt the problem had been caused by his wife’s driving style.”

It was only after the new owner received the V5 registration documents for the car a few weeks later that he noticed that the named previous keeper appeared to be the car hire firm Europcar.

 

He then complained to trading standards that investigated and were able to confirm that the previous keeper had leased the car to Europcar Group UK Ltd and that it had been used as a daily rental car with multiple users.

 

Gateshead Council Trading Standards prosecuted Peugeot Citroen Retail UK Limited and the business pleaded guilty to an offence under the Consumer Protection from Unfair Trading Regulations 2008.

 

The retail group was fined £5,000 plus costs of £500. The court also ordered the company to pay the customer £1,000 in compensation.

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